It Support
You will be responsible for delivering reliable IT support and driving improvements across infrastructure and end-user systems. Reporting to the VP/Director in Reading, you’ll also have a dotted-line relationship with the US-based CIO, offering exposure to international IT operations. Key Responsibilities * Provide day-to-day IT support across hardware, software, and network environments * Troubleshoot and resolve technical issues across multiple sites * Support system upgrades, maintenance, and optimisation projects * Assist in improving IT processes and overall efficiency * Collaborate with UK leadership and US IT teams About You * Strong all-round IT support experience (hardware + software) * Comfortable working across multiple locations when required * Proactive mindset with a focus on improving systems and processes * Strong communication skills, able to work with both local and international stakeholders What’s on Offer * Competitive salary * Varied, hands-on role with real impact * Exposure to senior leadership and global IT operations * Opportunity to shape and improve IT systems within a growing organisation
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