Account Manager

Experience: 3–5 years in Account Management (Microsoft ecosystem preferred)

Reports to: Head of Sales

About CPS

CPS is one of the UK’s leading Microsoft partners, recognised as a Microsoft Copilot & Agent Partner of the Year 2025 Finalist. We deliver outcome‑focused digital transformation across public and private sectors, integrating Microsoft cloud, BizApps, PPM, Data, and AI capabilities to drive measurable value.

Role Overview

As an Account Manager at CPS, you will take ownership of a defined portfolio of customer accounts, ensuring long‑term customer satisfaction, retention, and commercial performance. You will also expand CPS’s presence within key sectors, identifying growth opportunities within existing accounts and pursuing new business and net‑new customers. A key part of the role is developing and strengthening relationships with channel partners, particularly Microsoft account teams, to support joint customer strategies, co‑sell engagements, and pipeline acceleration.

Requirements

Key Responsibilities

- Account Growth & Relationship Management

- Sales Excellence, Sector Expansion & New Business Development

- Channel & Microsoft Relationship Development

- Commercial Ownership

- Internal Collaboration & Customer Delivery Alignment

Skills & Experience Required

- 3–5 years’ experience in account management within a technology or consulting environment

- Success in growing accounts and developing new business

- Experience developing relationships with channel partners and Microsoft teams

- Strong commercial acumen

- Sector experience ideally in LRG, Health, or Commercial

- Self‑motivated and proactive

Why Join CPS?

- Work for the UK’s leading Copilot partner

- High‑growth, collaborative sales organisation

- Engage with cutting‑edge Microsoft cloud, BizApps, PPM, Data & AI technologies

- Hybrid working model with office‑based contract in Reading

Benefits

Current at the time of writing. Subject to change.

• 9 Day Fortnight (compression of 10 working days into 9 to be able to not work every other Friday)
• PMI with Vitality Health
• Medical Cash Plan with Medicash
• Life Assurance (Death in Service) with YuLife
• Employee Assistance Programme
• 25 days holiday (plus all Public Holidays) – increasing to 26 days after 1 year, to 27 days after 2 years and to 28 days after 5 years
• Your birthday day off
• Access to Costco Membership
• Salary Sacrifice Scheme, applicable to:
• Workplace Pension
• Employer contribution is currently 5.5% of qualifying salary (above legislated minimum and will increase if we achieve certain business targets)
• Employee contribution is 4% of qualifying salary (legislated minimum but you can elect to increase)
• EV Car Schemes
• Discounted Gym Membership
• Cycle Schemes
• Home & Tech discounts for IKEA and Curry PC World
• Holiday Exchange Scheme: buy up to 10 additional day per year and sell up to 5.

 In addition, these are just some of our cultural benefits

• Quarterly and annual star performer awards – voted for by your peers and colleagues
• Spot Awards of £25 and up, to instantly recognise excellence in you and your colleagues
• Annual professional and personal training budget to support your PDP
• Career Development Frameworks
• Reward schemes that are designed to thank you for your hard work and make life a little more affordable.
• Monthly employee experience/engagement survey
• Quarterly company meetings
• At least one, usually the kick-off in March/April, will typically be in-person.
• The others are conducted as Town Halls.
• Duration of in-person company meetings is generally 2 or 3 days and location changes every year.
• Social/team building events, organised by our incredible Employee Forum
• Regular, meaningful 1 to 1s
• Long service recognition at 5, 10, 15, 20 years and onwards
• Award winning culture Great Place to Work™ Nov 24 to Nov 25; Best Workplaces for Development™ 2025, Best Workplaces for Wellbeing™ 2025, Best Workplaces for Women™ 2025, Best Workplaces in Consulting and Professional Service™ 2024