Groups, Conference and Events Executive

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - Here it’s all about growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members. This is what makes Hilton Reading the perfect choice for the next step in your career. Here, we’re committed on delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking

Annual Salary of £27,000

A WORLD OF REWARDS

· Smart uniform provided and laundered

· Free and healthy meals when on duty

· Grow your Career!

· Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ()

· Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

· Guest Experience Day 1 night stay with breakfast per year (ONLY FOR FRONT OFFICE POSITIONS)

· Team Member Referral Program

· High street discounts: with Perks at Work

· Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

· Discounted dental and health cover

· Free Parking

· Modern and inclusive Team Member’s areas

What will I be doing?

As Group, Conference and Events Executive, you will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions. The Group, Conference and Events Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference and Events Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the Team
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Group, Conference and Events Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Demonstrated previous experience working in the Conference and Events function
• Knowledge of the hotel property management systems

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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