Personal Assistant

About The Role

Guide Dogs - Where Every Role Makes a Difference

Come and join us as a proactive and purpose‑led Personal Assistant and be part of something life‑changing - helping people with sight loss live the life they choose.

The Personal Assistant helps people with sight loss to live the life they choose by providing confidential and efficient support to the Executive Manager to CEO and the Executive Directors to enable them to carry out their duties effectively.

Key Responsibilities

• Provide comprehensive administrative and operational support to the Executive Manager to the CEO, contributing to the effective day-to-day running of the Office of the CEO.
• Act as the primary contact for the Executive Directors with people from inside and outside the organisation. This includes planning and taking responsibility for the smooth running of the Executive Directors’ time.
• Manage correspondence from initial receipt through to resolution, including drafting responses such as letters of thanks, condolences, and long-service acknowledgements.
• Prepare clear, accessible, and high-quality documentation in line with organisational standards. This process includes ensuring pre-read papers for all meetings are submitted in accordance with the Terms of Reference (TOR). This will include access to a significant amount of confidential information which needs to be dealt with sensitively and on a time critical basis.
• Support and, where appropriate, take ownership of ad hoc projects under the direction of the Executive Manager to the CEO.
• Ensure that appropriate meeting and travel arrangements and bookings are made in accordance with the diary.

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If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.

We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

How to apply

You may have particular needs to be able to complete your application, If you would like support please contact our Recruitment Team on 0118 3540345 or ***email_hidden***

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.