IT Support Analyst - Independent School - Reading

Are you a technically skilled and service-oriented IT professional looking to work in a dynamic educational environment? We are recruiting a full-time IT Support Analyst to join a highly regarded independent school in Reading, starting ASAP. This permanent role offers an excellent opportunity to support a modern and forward-thinking school where technology plays a central role in teaching, learning, and administration.

About the Role:
The IT Support Analyst will provide high-quality technical support across the school, ensuring that staff and students can rely on stable and effective IT systems every day. You will work closely with the wider IT team to maintain infrastructure, resolve technical issues, and support the continued development of digital learning tools and platforms.

Key responsibilities include:

• Providing first and second-line technical support to staff and students.

• Troubleshooting hardware, software, and network issues across the school.

• Installing and maintaining computers, laptops, printers, and AV equipment.

• Supporting classroom technology and digital learning platforms.

• Assisting with system upgrades, security updates, and data backups.

• Maintaining accurate records of support requests and system performance.

• Contributing to ongoing IT projects and improvements across the school.

This is an ideal role for an IT professional who enjoys working in a collaborative environment and supporting a wide range of users with varying technical needs.

About the School:
This independent school in Reading is widely respected for its commitment to academic excellence, innovation, and student wellbeing. The school combines traditional values with modern teaching methods, supported by high-quality facilities and a strong focus on digital learning.

Staff benefit from a supportive leadership team, modern working environments, and a culture that values professional development. The school has invested significantly in its IT infrastructure, including high-speed networks, modern classroom technology, and cloud-based systems that support both teaching and administration.

Why Join This School?

• Modern Technology Environment: Work with well-maintained and up-to-date IT systems.

• Supportive Team Culture: Join a collaborative IT department with strong leadership support.

• Professional Development: Opportunities to develop technical skills and gain further certifications.

• Meaningful Work: Play a key role in supporting technology that enhances student learning.

We are looking for someone who:

• Has experience in IT support or service desk roles.

• Possesses strong knowledge of Windows systems, networks, and hardware troubleshooting.

• Communicates clearly and confidently with both technical and non-technical users.

• Is organised, proactive, and able to prioritise tasks effectively.

Salary and Benefits:
Competitive salary based on experience with a full-time permanent contract .

How to Apply:
To apply for this IT Support Analyst role at an independent school in Reading, please submit your CV as soon as possible.