Technical Service Centre Co-Ordinator & Field Service Engineer

Field Service Engineer

Reading area
£45000 - £49500 plus car/car allowance

Are you a hands-on engineer who enjoys variety, autonomy, and working directly with customers? We’re working with a global specialist in medical and industrial technology to recruit a Field Service Engineer/Technical Service Centre Co-ordinator.

This role combines field-based engineering and responsibility for managing a technical service centre. You’ll play a key part in ensuring equipment is installed, maintained, and operating to the highest standards, while also supporting internal processes, audits, and customer projects.

The Role

You’ll be responsible for installing, servicing, and maintaining specialist equipment across the South of the UK, while also overseeing the day-to-day running of the technical service office.

Key responsibilities include:

Installation, service, and maintenance of equipment across the UK
Providing technical support to customers and resolving issues both on-site and remotely
Managing the technical service centre, ensuring it remains organised and audit-ready
Overseeing calibration equipment, including coordination with external calibration providers
Managing spare parts, including stock control and annual stock checks
Supporting equipment loans, demonstrations, and returns
Working closely with the Technical Director to maintain calibration records and compliance
Assisting with technical input for tenders alongside the sales team
Ensuring all service activity is accurately recorded within internal systems
Supporting quality processes, including QMS, complaints, and regulatory reporting
Assisting engineering teams outside of the UK when required
About You

We’re looking for someone practical, organised, and customer-focused, with a strong technical mindset.

Essential:

ONC/HNC (or equivalent) in engineering (ideally electro-mechanical or medical instrumentation)
Basic understanding of electronics and fault finding
Strong communication skills and ability to build relationships with customers
Comfortable working independently and managing your own workload
Flexible approach with willingness to travel
What’s on Offer

A varied role combining field service and technical coordination
Opportunity to work with advanced and specialist equipment
Strong support from an experienced technical and commercial team
If you’re looking for a role where you can take ownership, develop your technical skills, and work closely with customers, this could be a great fit