Senior People Insight Analyst

This is a pivotal role within our People Data and Analytics team, focused on turning complex people data into clear, actionable insight that shapes decision making across Virgin Media O₂. As a Senior People Insight Analyst, you’ll sit at the heart of how we use data to understand, support and improve the employee experience, helping leaders make confident, evidence based decisions across the business. You’ll combine strong analytical expertise with a genuine curiosity about people, using insight to influence outcomes across the full employee lifecycle.

In this role, you’ll design and deliver high quality self service BI products, lead hypothesis driven analysis, and partner closely with HR and senior stakeholders as a trusted advisor. You’ll work with both curated and newly sourced datasets, ensuring insight is robust, well governed and meaningful. By blending technical capability with deep HR and business understanding, you’ll move beyond reporting metrics to tell compelling stories that drive action and support our wider People strategy.

Who we are

At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage. We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys. Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places. You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.

Our ways of working
We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person. That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.

Accessible, inclusive and equitable for all
We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported. When you work with us, you’ll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one.

The must haves

• Strong analytical capability with experience translating complex data into clear, actionable insight
• Advanced experience designing and delivering interactive reports and dashboards using Power BI
• Hands on experience working with large scale HR systems such as Oracle Cloud HCM or a comparable enterprise HRIS
• Strong stakeholder management and communication skills, with the ability to influence and build credibility across functions

• Experience with additional analytics or visualisation tools such as Power Platform or Tableau
• Exposure to data integration, ETL processes or cloud data platforms
• A strong storytelling mindset, using insight to inform decisions rather than just report metrics
• Curiosity and a continuous learning approach to people analytics trends and best practice
• Experience working in large, complex organisations such as telco, tech or similarly scaled environments

The other stuff we are looking for

• The ability to analyse complex situations, identify root causes, and assess appropriate solutions by applying critical thinking, sound judgement, and data-driven insight.
• The ability to share information clearly and confidently, tailoring messages to different audiences, actively listening, and ensuring understanding through concise and effective communication.

What's in it for you

We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off.And there’s more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond.

Next steps

If this feels like a place where you can belong, we’d love to see what you can do. Once you apply, the next steps might include a call with a recruiter, a video interview, an interview with the hiring manager and a task or assessment.

We’ll also ask about any adjustments you might need, and we’ll do our best to make them happen.We review applications and interview throughout the advert window, so it’s worth applying sooner rather than later.

If you’re offered the role, the offer will be subject to background checks, including a criminal record check and, for some roles, a financial background check.

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