Business Support Administrator

The Liaison Diversion (L&D) service operates by referring offenders who are identified with having mental health, learning disabilities, or other vulnerabilities to an appropriate treatment or support service. The service is high profile with research being conducted to feed into national policy, service development and best practice.

The service forms a service provision that spans region of Thames Valley. This post has a primary base in Reading, with some potential travel across Thames Valley for training, meetings etc.

The post holder is required to provide administrative and clerical support to the Thames Valley L&D service. The post holder will work as a key member of the multi-disciplinary team and assist in the promotion of high-quality service.

• To act as Business Support Administrator for Thames Valley L&D service
• Take minutes at Management, Team & Project Meetings and follow up actions including administration of invitations, distribution of agendas and room booking
• Preparation and in-put of roster schedules using HealthRoster
• Managing changes in shift requirements and absences (e.g., holiday & sickness) and updating roster schedules
• Support New Starters through the Trust Induction and local onboarding process (including ID verification, Police vetting, IT access and equipment)
• Support the Admin & Data Manager with data collection, filtering and cleansing to locate and correct problems. Producing ad-hoc data reports as and when requested.
• Liaise and communicate effectively with external agencies including other mental health services, police and service users
• Monitor and report on the allocation and use of Lone Worker Devices
• Assist in screening of telephone calls and transferring accurate information to the clinicians
• To accept tasks under the direct supervision of the clinicians and Admin Manager, maintaining close liaison with those concerned and reporting back (including providing support for ad hoc projects and new service implementations)
• To monitor stationery, uniform and PPE stocks and re-order as necessary (using Unit4ERP online procurement system)
• Monitor staff supervisions ensuring timely action by Managers

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our Values At Berkshire Healthcare Are

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.

For further details / informal visits contact: Name: Alice Champanda Job title: Admin & Data Manager Email address: ***email_hidden*** Telephone number: 03003655555