IFA Administrator

Summary

▪ Quickly and effectively deal with queries from clients through clear and thorough communication.

▪ Ensure all written and electronic client communication are accurately recorded and maintained to Intelliflo (iO).

▪ Collect, collate, and record client policy information and critical data in accordance with the principles of KYC.

▪ Obtain policy information, quotes, illustrations, and product details.

▪ New client on-boarding from initial contact until funds are invested.

▪ Process and submit new business to providers and ensure applications are completed efficiently.

▪ Placing investment trades, fund switches, and on occasion, conducting peer reviews on fund switches instructed by colleagues.

▪ Organising financial planning annual reviews with clients on behalf of the Financial Adviser.

▪ Prepare documentation for initial client meetings and annual financial reviews, including product literature, illustrations, provider forms and client agreements.

▪ Be proficient sending critical client data by DocuSign and other electronic methods.

▪ Create, schedule, and manage follow up tasks relating to client meetings, ad-hoc requests, and new business submissions on iO.

▪ Comply with internal and FCA compliance policies and procedures, ensuring all client data and information remain confidential and compliant e.g., AML & GDPR.

▪ Commit to continuous personal development.